Live Support
Support hours are 9:00 am (ET) to 6:00 pm (ET), Monday to Friday, excluding holidays
< 1 min
Initial response time for chat/email
98%
Customer satisfaction
9/10
Calls are answered immediately
Speak with our friendly, knowledgeable support team in the way that's most convenient for you—by phone, email, or in-app chat. From answering beginner inquiries to diving into in-depth client details, we are here to help financial advisors assist clients in planning for financial success. We can even work directly with you within the RightCapital platform.
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RightCapital “Support Team” blows away the competition in a number of ways, namely: 1) Easy Access – the Support Team will call you at the time you schedule on their Calendar, instead of you calling and having no idea how long you’ll be waiting for a representative, who may not be able to help you. 2) Support Team members are VERY knowledgeable about the software and not fumbling to give answers 3) Support Team members go beyond the responsibility of answering questions by reviewing the Case Design before the call and are prepared to discuss strategies that serves the Client best – it’s so awesome in knowing that we as Advisors have a service that comes alongside us to serve our clients.
Hubert McIntosh
Lifeline Tax Inc.